1.1 In this Agreement, the following terms shall have the meanings assigned to them below, unless expressly stated otherwise:
a) Agreement refers to this document, including all its appendices, amendments, additions, and any related Mandatory Documents published on the Licensor’s website at http://fastpanel.direct.
b) Licensor refers to PAGM OU, the organization granting a license to use its intellectual property rights to the User.
c) License means the rights granted to the User to use the Products under the terms and conditions outlined in this Agreement and related Mandatory Documents.
d) Licensing Plans include the following options:
Standard License: Provides free access to the basic functions of the control panel.
Extended License: Includes additional features such as advanced settings, integrations, priority support (response time up to 24 hours), and access to Paid Tickets.
License Packs: Bundles of multiple extended licenses for managing control panels on multiple servers, with discounts based on the size of the package (S, M, L).
e) License Terms define the rights, limitations, and conditions for the use of the Products as outlined in this Agreement and related Mandatory Documents.
f) License Pack refers to a bundled offer containing multiple licenses for managing the control panel on different servers.
g) Paid Ticket grants the User the right to receive professional support services. Users of Extended Licenses are entitled to one free Paid Ticket according to current commercial plans. Details regarding the usage of Paid Tickets are available at https://kb.fastpanel.direct/addons/admin.
h) License Fee is the payment required for using the Extended License or License Packs. This fee provides access to the advanced features and services outlined in the Licensing Plans.
i) Order refers to the submission of a request by the User to the Licensor, including the selection of license terms and payment for the requested Products, as facilitated on the Licensor’s website or through the Products.
j) User refers to any individual or entity entering into this Agreement with the Licensor for their benefit or the benefit of others, in compliance with applicable laws.
k) Website refers to the automated information system operated by the Licensor, accessible at http://fastpanel.direct, including its subdomains.
l) Products include the software and/or databases owned by the Licensor, designed as a platform for managing server and website functionality (hosting control panel).
m) Server refers to the User’s physical or virtual server equipment where the Products are installed or operated.
n) Personal Account:
Account Information: A private section of the Website where the User can store personal data, manage orders, view statistics, and receive notifications.
Payment Information: A section detailing funds credited and debited for licenses and services.
o) Prepaid Services encompass any services provided on a prepaid basis, including but not limited to licenses, SSL certificates, and affiliate program services.
p) SSL Certificates refer to secure certificates purchased through the Licensor’s payment system to enhance website security.
q) Service Level Agreement (SLA) refers to the detailed description of service commitments provided by the Licensor, including response times, availability, and technical support levels, which may vary depending on the selected Licensing Plan. The SLA is governed by Sections 4 and 5 of this agreement.
r) Priority Support refers to technical assistance provided to Extended License users with a maximum response time of up to 24 hours during business hours.
s) Paid Tickets are support credits purchased according to commercial plans included with Extended Licenses, redeemable for specific issues requiring advanced troubleshooting or customization.
2. AGREEMENTS
2.1. This Agreement is deemed concluded when the User performs any of the following actions:
Reproduces (installs) the Products on a Server.
Launches the Products on a Server.
Uses the Products for their intended purpose.
2.2. For Paid Licenses, this Agreement is concluded at the time the License Fee is successfully paid, in accordance with the selected Licensing Plan.
2.3. By undertaking any of the actions in clause 2.1 or paying for a Paid License, the User agrees unconditionally to the terms of this Agreement and any associated Mandatory Documents. This establishes a legal relationship between the User and the Licensor regarding the use of the Products.
2.4. As a condition of this Agreement, the User must adhere to all provisions in the following Mandatory Documents:
Licensing Plans: Details the scope of rights, fees, and restrictions for different license types, available at https://cp.fastpanel.direct/.
2.5. The Licensor reserves the right to update or amend this Agreement or the Mandatory Documents at its sole discretion. Users will be notified of such changes via one or more of the following methods:
Posting updates on the Licensor’s website.
Sending email notifications to the User’s registered email address.
Publishing notifications in the User’s Personal Account.
2.6. The Licensor will provide at least thirty (30) days’ notice for any material changes to this Agreement or the Mandatory Documents. Notifications will be sent via email, posted on the Licensor’s website, and displayed in the User’s Personal Account.
2.7. The Licensor may modify or supplement the Mandatory Documents as necessary and notify the User following the procedure outlined in clause 2.5.
3. LICENSE
3.1. The Licensor grants the User a non-exclusive, non-transferable right to use the Products, subject to the terms and conditions of this Agreement and the applicable Licensing Plan. The scope of the License, including its duration, permitted uses, and applicable fees, shall be determined by the selected Licensing Plan, the associated Mandatory Documents, and payment confirmation for the chosen Licensing Plan.
3.2. Users may use the Products in the following ways, unless specified otherwise in the Mandatory Documents:
Install the Products on a Server for reproduction purposes.
Operate the Products for their intended functionalities as outlined in the documentation.
3.3. Licensing Plans offered by the Licensor include Standard Licenses, Extended Licenses, and License Packs. The Standard License provides access to core functionalities of the control panel but excludes advanced features and technical support. The Extended License includes advanced configuration tools, integrations, and priority support with up to 24-hour response time during business hours. License Packs offer bundles of Extended Licenses for managing multiple servers.
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