Server help

Our technical support team understands how challenging server and website administration can be

We are here to provide our extensive years of experience to assist you with any questions you may have

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18+

Years of experience in hosting industry

<30 minutes

Average response time

24/7

At you service

List of services provided

  • OS updates (Debian, Ubuntu)
  • Firewall configuration
  • Resetting root user password
  • Network interface configuration
  • Identifying service downtime causes
  • Server hardware diagnostics (disks, RAM, temperature)
  • Custom disk partitioning
  • RAID array assembly
  • Checking file systems for errors
  • Assistance with initial installation of popular CMSs (Drupal, WordPress, Joomla, OpenCart, etc.)
  • Transferring websites from an external server (PHP only)
  • Cloning websites within one server
  • Deploying websites from archives
  • Identifying causes of website downtime
  • Resetting CMS administrator password
  • Creating website backups
  • Installing Node.js, Go, Python, Ruby for a project
  • Web server configuration assistance
  • OpenVPN/Wireguard setup
  • Installing other (non-FASTPANEL) control panels
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If the required type of work is not listed above, the decision to add it is made by the technical support team on a case-by-case basis

Task we do not perform

Pricing

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S package

  • Tickets

    3
  • 19.99 €

    per month
Order now
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M package

  • Tickets

    5
  • 29.99 €

    per month
Order now
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L package

  • Tickets

    10
  • 49.99 €

    per month
Order now

Read full terms of paid administration